Give them a second life

 

RedLovesGreen

 

Your old cell phones, tablets & accessories have value but not stuck in the drawer. They can be recycled  which creates jobs and saves the environment.

 

Give them a second life

RedLovesGreen

Your old cell phones, tablets & accessories have value but not stuck in the drawer. They can be recycled  which creates jobs and saves the environment.

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RedLovesGreen

How it works

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Frequently asked questions

1. Why has Vodacom launched The RedLovesGreen initiative?

Protecting the Planet is part of Vodacom’s purpose led journey to improve the lives of the next 100 million customers and halve our environment impact by 2025.

Electronic waste or e-waste is the fastest-growing waste stream in the world. However, e-waste is increasingly being diverted from landfill towards recycling and recovery, creating much-needed jobs.

Vodacom has introduced the Redlovesgreen initiative to encourage customers to donate or recycle old devices conveniently from the comfort and safety of their homes.

You can rest assure that Vodacom will either donate your device to a deserving student or recycle it responsibly.


2. How does the Redlovesgreen campaign work?

Vodacom’s Redlovesgreen campaign aligns with our purpose of connecting for a better future where protection of the planet is one of three focus areas. This campaign aims to create environmental awareness and encourages action towards a more sustainable future.

Through the Redlovesgreen campaign we’re encouraging our customers to hand in their old and unused mobile devices.

Depending on the condition, make and model of the device, Vodacom will ensure these devices are either:

-    donated  to a deserving school
-    OR
-    recycled by one of Vodacom’s approved recycling agencies

We will collect your used smartphones and tablets from you. These devices will be data wiped, reboxed and donated if they are in good condition.

Through this campaign you will be rewarded with Vodabucks which can be used to purchase electronics, appliances, entertainment, airtime, fashion, food, travel and so much more

https://www.vodacom.co.za/vodacom/rewards/vodabucks


3. Who will the devices be redistributed to?

Once your device is picked up from you, you will receive an SMS when it reaches Vodacom’s repair centre where it will be assessed for either donation or recycling.

Devices that can be donated will be distributed to schools in South Africa which have been identified in collaboration with the Vodacom Foundation.

Devices that are beyond economical repair will be passed onto Vodacom’s network of repair centres for responsible recycling.


4. How will donated devices get to those in need?

Vodacom will distribute the donated devices to the chosen schools in South Africa in collaboration with the Vodacom Foundation who work with a network of 3 000 schools from disadvantaged areas.


5. What devices can be donated and in what condition do they need to be in?

The RedLovesGreen campaign is looking for any smartphone or tablet that is in working condition. Any donated device that can’t be used (e.g. due to damage or software incompatibility) will be responsibly recycled. Please note that we cannot accept any other devices.


6. How do I donate my device?

Donating your device is simple, fast and free of charge. Complete our online form and we will send a donation kit.

Before returning your device, we recommend you do a full reset of the device to its default factory settings (e.g. no password or pin number or any cloud-based protection such as iCloud). Please also disable any ‘find my device’ functionality such as Find My iPhone. If ‘Find my device’ is not disabled, we will not be able to process or donate your device.


7. Can the charger or other accessories be donated or recycled as well?

Yes, donors are encouraged to include any chargers or other accessories (excluding SIM cards or memory cards). Please take extra care to remove any SIM cards or memory cards before donating or recycling your device.


8. Can these devices be returned?

No. The Redlovesgreen campaign relies on the generosity of individuals to either donate or recycle their used devices.  All devices sent in are non-returnable.